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Faq :: 2Swap

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Home
Books
Members
Blog
Guided_Tour
 

FAQ

- How does 2SWAP work? - How to delete an item?
- How much does 2SWAP cost? - What is WANT IT?
- Can I have more than one account? - What is HAVE IT?
- Is there a limit to the number of books I can swap? - What is WISHLIST?
- Can anyone look at my information? - Swap Confirmations
- How do 2SWAP credits work? - Can I cancel an item request before it is confirmed?
- How does the Freezer work? - How to ship an item?
- Add item? - How does the RATING work?
   

How does 2SWAP work?
1. Become a 2SWAP member by creating a free account
2. Automatically receive 3 SWAP CREDITS for the first 10 books you upload! We award you with 1 FREE SWAP CREDIT for your third, fifth and tenth book
3. Use these shiny new credits to shop around on 2SWAP for books of interest
4. Request a swap when you find one you want
5. Each time a 2SWAP member requests a book from you 1 SWAP CREDIT is automatically added to your account!
6. When you receive a swap request, hit confirm, print out the handy mailing label and mail your book using the ultra low cost media rate top

How much does 2SWAP cost?
2SWAP is completely free of charge. The only costs you will incur are for mailing books to other members. But they will pay for the postage on the books you receive, so you'll come out even. top

Can I have more than one account?
If you have several alter egos, or you want to trade with yourself, then you may want more than one account. But most people find that one account is easier to keep track of, and more than enough to make 2SWAP fun and exciting to use. top

Is there a limit to the number of books I can swap?
There is no specific limit to the number of books you can receive. The only thing holding you back is how fast you rack up credits by listing and sending out books to other members. top

Can anyone look at my information?
2SWAP values your privacy, and all personally identifying information is kept strictly confidential unless you choose to publish it. However, in order to receive the books you request from other members, we need to provide your mailing address to the sender. Your mailing address is only provided to members from whom you request a book or other item. If you are uncomfortable with this, we recommend that you handle your account through a P.O. Box or even your work address. Depending on where you work, you may find that your office is a better place to send and receive books anyway (all that "free" postage and mailing supplies). If you cannot share your mailing address, then swapping books on 2SWAP may not be right for you. You are still more than welcome to hang out here. top

How do 2SWAP credits work?
When you join 2SWAP, you can get up to three free credits by entering 10 items into the catalog. After that, you get one credit for every item you send to a 2SWAP member. The more interesting your listed items, the more requests you will get, and the more credits you can earn. top

How does the Freezer work?
When you are going to be away from your computer for more than a few days, you may want to put your 2SWAP account in the “freezer.” When your account is frozen, your cannot request items, you’re your items become invisible on the site, so no one will be able to request them from you. Set your Freezer start date and end date, and you’ll be able to go on vacation without worrying about your friends here at 2SWAP. But feel free to send us a postcard. If you do, we may even post it on our blog. top

Add item?
There are two ways to get an item into your 2SWAP item list. Either click the “HAVE IT” button next to any item you see on the site if you do, indeed, have it. Or, type in the ISBN or UPC code of the item (located next to the bar code). You can also tag the item in up to three categories, and write a comment about it. top

What is WANT IT?
Click the Want It button if you see an item and you WANT IT. Assuming you have a credit in your account, you will be prompted to confirm the request, and then the member who owns the item will be asked to mail it to you asap and at no charge to you. top

What is HAVE IT?
Click the HAVE IT button if you already own an item and want to list it in your 2SWAP account so other members can request it. This is a bit quicker than entering the ISBN or UPC number. top

What is WISHLIST?
If there is an item you would like to get via 2SWAP, but it is not currently available on the site, or you do not have a 2SWAP credit in your account, you can add that item to your 2SWAP wishlist. You can add a specific item to your list, or a category of items – for example, “Cook Books.” Then, when a matching item becomes available, you will receive an e-mail notification so you can claim it (assuming you have at least one credit in your 2SWAP account).

2Swap Tip: When uploading a large number of books check the community wishlist to see which books you should load first. This will make people happy and makes the swapping experience more enjoyable for everyone! top

How to delete an item?
If you list an item on 2SWAP and then decide you’d rather not offer it (because you love it, you discover it is extremely valuable, or because you loaned it to someone and don’t have it to give), you can delete the item from your account by clicking My2SWAP, Items, and Delete Item. If an item has been requested by another member and you have confirmed the swap, you cannot delete it and you must fulfill the item request. top

Can I cancel an item request before it is confirmed?
If you request an item, but the owner has not yet confirmed the request, you can cancel your request by clicking My2SWAP, Credits & Swaps, My Request and Cancel. top

How to ship an item?
2Swap gives a special thanks to our friends over at USPS for providing us with a fabulous service called media rate. It is a cheap and convenient way to mail books and printed materials helping 2swap members make the book swapping process even easier! top

How does the RATING work?
Rate your 2Swap experiences each time you request a book. As our 2Swap community grows, this rating system will help new members (and old) determine who the most reliable swap members are. Each time you swap, rate the member you swapped with on how fast they responded and mailed your item. As a guide, a member with a 5 star rating has probably had very successful swap experiences, while a 1 star rated member may not be as diligent about mailing requested items. top

Swap Confirmations
When one of your books is requested you receive a message asking for a confirmation. If you do not make this confirmation within 7 days you will receive a notification that you failed to confirm within the timeframe and have received an automatic rating of zero stars as a result.

If you are the member that requested the book, you will receive a note informing you your request was not confirmed. You will receive your credits back you used for this swap. We apologize for the inconvenience and hope you will find your item with another 2Swap member. top



What is ADD TO WISHLIST?
If there is an item you would like to get via 2SWAP, but it is not currently available on the site, or you do not have a 2SWAP credit in your account, you can add that item to your 2SWAP wishlist. You can add a specific item to your list, or a category of items - for example, "Cook Books." Then, when a matching item becomes available, you will receive an e-mail notification so you can claim it (assuming you have at least one credit in your 2SWAP account).

What is WANT IT?
Click the Want It button if you see an item and you WANT IT. Assuming you have a credit in your account, you will be prompted to confirm the request, and then the member who owns the item will be asked to mail it to you asap and at no charge to you.

Note: For each book you request we will deduct 1 swap credit from your account.

What is HAVE IT?
Click the HAVE IT button if you already own an item and want to list it in your 2SWAP account so other members can request it. This is a bit quicker than entering the ISBN or UPC number.

Add item?
To get an item into your 2SWAP item list type in the ISBN or UPC code of the item (located next to the bar code). You can also tag the item in up to three categories, and write a comment about it.