With no further ado, I’m excited to announce the good news that 2SWAP.com has been cleaned up and overhauled from bottom to top, and back again. Moreover, my co-founding partners have agreed to cede full control and determination over the future of the site to me. So, from here on out, for better or for worse, it’s my show.
Now that I’m in charge, I want to invite your feedback. The e-mail box has always been open, and we have fielded a lot of good suggestions. With your help, we can continue to improve the 2SWAP site and service on an ongoing basis.
One of the most-requested features has been a message board where members and book lovers can talk about the site, books, and other stuff. So look for that to come online some time in November.
Another big issue has been requested books that never arrive. The roots of this problem are usually one of the following:
- the person who listed the book doesn’t remember that they are a 2SWAP member, so they ignore the “you have a Swap request” email and never confirm the swap or send the book.
- the swap is confirmed, but then the requested book never arrives.
The former problem is one that will shake out once we have more members, and the majority of them have completed a book swap and earned a user rating and feedback. Then you’ll be able to tell who is active and likely to respond to a request, which will help you decide from whom to request an item.
The latter problem may be a packaging, postage, or USPS delivery issue. We will spend some time looking for solutions to this one. If anyone has any suggestions, please let them fly.
Thanks for being a part of 2SWAP.com. If you like the site, please tell a friend or 10. The more people and books we get into the community, the better it will be for all of us.